Privacy Policy for DocDecipher. Effective day 18 May 2023
Thank you for choosing DocDecipher (herein referred to as “DocDecipher”, “service provider”, “services”, “we”, “us”, or “our”). This privacy policy describes what data we collect from you, how we use and share your data, and how we secure your data. We take your privacy seriously and are committed to protecting your personal data. Please go through this Privacy Policy carefully and if you disagree with any aspect of it, we request you discontinue using our services at once.
We collect information from you at different points of contact while (1) registering for our services and (2) accessing our website or services. Please note that the types of information we collect will vary depending on the context.
While registering for or while accessing our services, we collect your name, company name, email address, phone number, job title, mailing address, username, password, contact preferences, and authentication data.
To process payments for our services, we collect your billing address, debit/credit card number, security number associated with it, and VAT/GST number.
When you use our website or services, we will also collect information on your location, computer's Internet Protocol (IP) address, browser type, version, pages you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data. If you are accessing our website via a mobile device, your mobile device's unique ID, IP address, and mobile operating system.
We use cookies, which are small files of data, to improve your browsing experience. Cookies automatically collect your domain name, browser type and operating system, web pages you visited, clicked links, IP address, and the URL from which you visited our site.
You can change your browser settings to remove or reject cookies. But doing so could impact some features or services of our website.
We use your data with your consent to fulfill our commitment to you, improve our services, and comply with legal requirements.
More specifically, we use your data in the following ways:
We keep your data as long as required unless you explicitly request us to delete the data. DocDecipher will act on the requests or complaints received from your account, regardless of whether the user is the client, representing the client, or acting at their discretion.
We will not sell or freely provide your data, including personal data, imported documents, and parsed content to anyone. The documents you upload to DocDecipher will be used for research and development and other legitimate purposes and deleted once those purposes are served. All personal data is protected as per the principles of the Data Protection Act of 1998 and the EU’s General Data Protection Regulation (GDPR).
We share your data on legal grounds where you have given us consent to process your personal information, to fulfill our contractual obligations to you, to protect our legitimate interests, in consideration of your rights, interests, or reasonable expectation, to prevent violation of our policy, to comply with relevant laws, government requests, judicial processes, and other instances where we are legally obliged to share your information.
We may share your data with third-party service providers who need to access your information for payment processing, hosting services, marketing, customer support, and marketing. But we shall not share, sell, rent, or trade your information with any third party to promote their business. Any service provider who accesses, processes, or retains your data on our behalf is committed to protecting your data.
These third-party service providers include Microsoft Azure, AWS, and GCP (for cloud computing), Google AdSense for lead generation, Stripe for billing, and Google Analytics for analytics.
DocDecipher’s services are intended for those who are 18 and above. We do not knowingly collect data from or promote our services to anyone under 18. Please write to us at info@docdecipher.com if you have reason to believe a minor has shared their personal data with us without the consent of their parent or legal guardian.
We have security safeguards in place to protect your personal data from loss, misuse, unauthorized access, alteration, and disclosure. This includes technical, administrative, and physical measures. However, no security measure can guarantee 100% data security and safety as hackers or unauthorized third parties can access or steal your information. You are advised to access our website and services over a secure network.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
You have a right to object to your personal data being processed by us for our legitimate business interests, to send you promotional materials, and for analytical purposes. You can withdraw the consent you previously gave us for processing your personal data unless we are legally obliged to process your data. You have the right to request copies of your personal data. We may charge you a small fee for this service. You can request us to modify, rectify inaccurate or incomplete data, or erase the data from our servers. You can exercise these rights by sending a request to…..We will respond to your request within a month of receiving your request.
We may update this Privacy Policy from time to time. The effective date at the top of the notice indicates when it was last updated. We advise you to review this Privacy Policy from time to time.
If you have any questions about how we process your personal data that have not been covered in this policy or if you have any concerns about your privacy, please write to us at info@docdecipher.com.